Episode 1: Risk Assessment

In our very first episode, Deputy Executive Director Michelle Gatewood and Clinical Programs Director Azita Saed take a deep dive into two essential aspects of crisis support: risk assessment and text-based conversations. Learn how counselors evaluate safety, decide on next steps, and navigate the unique dynamics of supporting someone through text—a tool that’s increasingly vital for young people and those who prefer written communication.

Tune in to hear their expertise, experiences, and insights on how CONTACT Care Line is making a difference in East Tennessee, saving lives, and supporting people in their most challenging moments.