Crisis Services
What is the 988 Suicide & Crisis Lifeline?
988 is the national Suicide & Crisis Lifeline, providing 24/7 confidential support for individuals experiencing a mental health crisis, emotional distress, or thoughts of suicide. CONTACT Care Line proudly operates as the local provider for 988 services in Tennessee, as well as a key national partner for chat, text, and Spanish-language phone support.
We are here to listen, provide support, and connect you with the resources you need. At CONTACT Care Line, we are honored to be the heart of 988, offering hope and help when it’s needed most.
Our Services
English Services
As one of Tennessee’s primary providers for 988 services, CONTACT Care Line plays a vital role in supporting English-speaking individuals in crisis. We manage 988 phone services in 15 East Tennessee counties and are the state’s primary center for 988 chat and text support. In addition to our state-level services, we are also part of the national 988 chat and text back-up network, ensuring that anyone, anywhere, can access the help they need.
To access this help and get connected with a trained crisis counselor, call or text 988 or chat online at https://988lifeline.org
Spanish Services
CONTACT Care Line is committed to supporting Spanish-speaking individuals during times of crisis. Our Spanish-language phone service offers a trusted, confidential space for individuals to reach out for support, ensuring they can communicate their needs clearly and receive appropriate care in their preferred language.
To access this help and get connected with a trained Spanish-speaking crisis counselor, call 988, then press 2 for Spanish.