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Crisis Line Training
As a Contact volunteer, you provide hope and and save lives. You’ll be asked to complete 62 hours of training to prepare you to be a compassionate listener with crisis intervention and suicide prevention skills. Contact Care Line provides a crisis lifeline for anyone in emotional distress. But, it’s you, and volunteers like you, who use compassionate listening to deliver life changing care to those who call.
Contact Care Line is East Tennessee’s oldest crisis hotline, answering crisis and other calls for help 365 days a year since November 3, 1973. Founded to address the need for immediate access telephone crisis services, our goal is to provide round-the-clock access for people in need. Through services that emphasize confidential, non-judgmental, and compassionate listening, CONTACT’s trained volunteers alleviate despair, isolation, distress, and suicidal feelings in callers from East Tennessee and beyond. There are no fees for our services. We have a local crisis line and we are the only local affiliate of the National Suicide Prevention Lifeline. Contact is grateful for the many organizations who help share the Lifeline phone number (1-800-273-TALK). But, you can be part of the only organization in the area that answers those calls. And, we believe local folks like you provide the best care for those in our area.
Volunteers must commit to a minimum of one recurring shift each week for the first 9 months after training. Our commitment to training you is substantial. We appreciate your willingness to also volunteer in this substantial way.