The Real Stories
Miss Lucy’s Lifesaving Intervention
Miss Lucy, 91, took a quick tumble and found herself trapped behind the headboard of her bed. For nine hours, she hoped for someone to hear her cries. Fortunately, CONTACT’s daily Reassurance Calls to Miss Lucy meant someone would check in. When she did not answer her daily call or the follow-up call, CONTACT’s safety plan went into action. A rescue squad arrived 15 minutes later to free Miss Lucy, who recovered after a brief hospitalization for dehydration. Sometimes, the calls offer a simple daily human touch, but for Miss Lucy that day, CONTACT Reassurance meant lifesaving intervention.
Frank Stays in Touch
Around 9 every evening, the telephone rings and Frank smiles. At 87, he still lives at home, his scientist’s mind agile even if his body has slowed a bit. The idea of getting a “safety call” didn’t strike his fancy, but a “social call” seemed a good fit. CONTACT Care Line’s volunteers get his views on the weather, the University of Tennessee “Volunteers”, and the latest news. On the days that are lonely, they provide a reassuring voice and a chance for a human connection that helps to keep life from slowing down too much.